HF Markets in 60 Seconds
| Question | Answer |
|---|---|
| Main reason to consider HF Markets | Multiple account types, copy trading, and access to MT4, MT5 and HFM’s own platform. |
| Biggest drawback | Leverage and other account terms depend on the entity and jurisdiction, and customer feedback raises concerns about funding support and communication. |
| Minimum deposit | $0 for Premium, Cent and Zero; $100 for Pro. Copy Trading Followers start at $25 and InfinityX at $500. |
| Pricing model | Variable spreads; Premium, Cent and Pro are commission-free, while Zero combines raw spreads from 0.0 pips with a commission on forex. |
| Main platforms | HFM Platform, MetaTrader 4, MetaTrader 5, WebTrader and HFM App. |
| Main markets | Forex, commodities, indices, cryptocurrencies and stocks. |
| Maximum leverage | Up to 1:2000 for certain offshore accounts; UK and EU retail clients are capped at 1:30. |
| Best suited to | Traders comparing account pricing or using copy trading and MetaTrader tools. |
| Less suited to | Traders who need consistently high leverage across jurisdictions or dependable funding support. |
HFM’s flexibility is most useful when the client’s entity, account and platform line up with their needs; its headline leverage and funding experience should not be assumed to apply uniformly.
Pros
- Premium, Cent and Zero accounts have a $0 minimum deposit.
- Copy trading lets followers set allocation and risk parameters and stop copying.
- MT4 and MT5 support Expert Advisors; VPS hosting is also available.
Cons
- Maximum leverage depends on jurisdiction and entity, with UK and EU retail clients capped at 1:30.
- Customer feedback includes recurring concerns about deposit support and unclear communication.
- An inactivity fee applies after six months, starting at $5 per month.
How HF Markets Works
The basic trading model
HFM offers access to forex, commodities, indices, cryptocurrencies and stocks. Its published specifications identify an S&P 500 CFD, and the broker’s account conditions describe variable spreads and leverage. The offering also includes copy trading: followers can select Strategy Providers, set capital allocation and risk controls, and stop copying when they choose.
Clients can trade through MetaTrader 4, MetaTrader 5, WebTrader, the HFM Platform and HFM App. Account choice affects pricing: Premium, Cent and Pro are commission-free, while Zero uses raw spreads and a separate forex commission.
Important regional differences
Maximum leverage depends on the entity and client jurisdiction. Certain accounts under HF Markets (SV) Ltd can access up to 1:2000, while UK and EU retail clients are capped at 1:30. Account minimums also vary: Premium, Cent and Zero have a $0 minimum, Pro requires $100, and the separate InfinityX account requires $500.
The Costs That Matter
Trading costs
HFM uses floating spreads. The figures below are average spreads for the named instruments, not guaranteed minimums. Separately, the Zero account offers raw spreads from 0.0 pips and charges $3 per side per lot for forex; Premium, Cent and Pro do not charge direct trading commissions.
| Instrument | Typical / Average Spread | Commission |
|---|---|---|
| EUR/USD | 1.4 pips average | Account-dependent; Zero forex commission is $3 per side per lot |
| GBP/USD | 1.6 pips average | Account-dependent; Zero forex commission is $3 per side per lot |
| Gold (XAU/USD) | 25 pips average | Account-dependent |
| S&P 500 CFD | 0.75 points average | Account-dependent |
The quoted average spreads and the Zero account’s raw-spread pricing are different measures. A raw spread can start at 0.0 pips, but the forex commission must also be considered; commission-free account pricing instead incorporates trading costs into variable spreads.
Non-trading costs
HFM does not charge deposit fees. It does not charge an internal withdrawal fee as a general policy, but payment-provider or bank charges can apply, and method-specific withdrawal fees should be checked in the client area. Bank wire deposits over $100 have no HFM deposit fee, although sending or correspondent bank fees may apply.
An account with no financial activity for more than six months is dormant. The inactivity fee is $5 per month from six to 12 months, $10 per month from one to two years, and $20 per month from two to three years. After three years, the previous year’s monthly fee increases by $10 until the balance reaches zero.
Standard overnight swaps apply to positions held past 00:00 server time unless the instrument and client qualify for swap-free conditions. HFM offers swap-free trading on eligible instruments and accounts; some instruments can incur carry charges after a sequence of days. HFM does not charge currency-conversion fees for funding or withdrawals, though a bank or payment processor may apply its own markup or fee.
Cost takeaway
The Zero account may suit traders who want raw forex spreads and are prepared to account for a per-lot commission. Traders prioritising commission-free pricing should compare the variable spreads on Premium, Cent or Pro against their trading frequency and instruments. Inactivity charges matter to clients who expect to leave an account unused for six months or longer.
The Costs That Matter
- EUR/USD and GBP/USD average spreads are 1.4 pips and 1.6 pips, respectively.
- Zero charges $3 per side per lot on forex, while Premium, Cent and Pro are commission-free.
- Dormant accounts incur a monthly fee after six months, starting at $5.
Choosing Your HF Markets Setup
Account options
HFM’s main account choices serve different entry and pricing preferences. The account comparison below includes the account types available in HFM’s account range; a hash marks a detail that is not specified for that account in the relevant account conditions.
| Account | Pricing model | Minimum deposit | Platform access | Main restriction | Most relevant for |
|---|---|---|---|---|---|
| Cent | Commission-free; variable spreads | $0 | MT4, MT5, HFM WebTrader and HFM Platform | Cent contract sizing | Traders who want cent contract sizing |
| Premium | Commission-free; variable spreads | $0 | MT4, MT5, HFM WebTrader and HFM Platform | No separate account-specific restriction is stated; general regional/entity rules apply. | Traders seeking commission-free account pricing |
| Pro | Commission-free; spreads from 0.6 pips on GBP/USD | $100 | MT4, MT5, HFM WebTrader and HFM Platform | No separate account-specific restriction is stated; general regional/entity rules apply. | Experienced traders seeking the Pro account’s spread terms |
| Zero | Raw spreads from 0.0 pips plus forex commission | $0 | MT4, MT5, HFM WebTrader and HFM Platform | $3 per side per lot on forex | Traders who prefer raw spreads and accept a separate forex commission |
Cent is distinguished by its contract sizing, while Premium offers commission-free pricing with no minimum deposit. Pro requires $100 and has a GBP/USD spread from 0.6 pips. Zero separates the raw forex spread from the commission, so its headline spread should be considered together with the per-side charge.
Platform choices
| Platform | Web | Desktop | Mobile | Automation | Main Limitation |
|---|---|---|---|---|---|
| HFM Platform | No | No | No | Not documented as a user-programmable algorithmic engine | Proprietary platform; custom-code support is more limited than MT4/MT5/cTrader. |
| MetaTrader 4 | Yes | Yes | Yes | Yes — Expert Advisors (MQL4) on the desktop/VPS environment | Full MQL4/EAs/custom-script functionality is desktop/VPS-centric; the browser/mobile clients do not provide the full desktop automation environment. |
| MetaTrader 5 | Yes | Yes | Yes | Yes — Expert Advisors (MQL5), Strategy Tester and MQL5 automation on desktop/VPS | Full EA/custom-code development and testing are desktop/VPS-centric; browser/mobile versions are primarily for trading and monitoring. |
| WebTrader | Yes | No | Yes | No native full user-programmable algorithmic engine; use another supported desktop platform/API for custom automation where available. | Browser-focused platform; no native desktop installation and no programmable automation should be assumed unless separately documented. |
| HFM App | No | No | Yes | No native user-programmable algorithmic engine; advanced automation is handled through another supported platform/API. | Mobile-specific interface; advanced programmable automation, if offered by the broker, is handled through another platform/API. |
MT4 and MT5 are the relevant choices for retail users who want Expert Advisors, with full automation and testing centred on desktop or VPS use. HFM’s proprietary platform and app provide in-house alternatives, while WebTrader is browser-focused.
Base currency and account configuration
HFM account base currencies include USC, USD and EUR. Eligible clients can request an Islamic account on selected underlying account types, including Premium, Cent and Zero. These accounts remove overnight interest charges on eligible instruments, while some exotic instruments may still incur carry charges after several days.
A demo account is available. HFM also offers VPS hosting through Beeks Financial Cloud. Free VPS access depends on meeting 30-day net-deposit and monthly trading-volume requirements; paid Bronze, Silver and Gold packages cost $25, $50 and $80 per month, respectively, with different deposit and volume requirements.
Choosing Your HF Markets Setup
- Premium, Cent and Zero have a $0 minimum deposit; Pro requires $100.
- MT4 and MT5 support Expert Advisors, with full automation centred on desktop or VPS.
- HFM base currencies include USC, USD and EUR.
What You Can Trade
HFM offers five principal market categories. The market counts below are not available here, so the count cells use the required placeholder.
| Market | Approx. Number | Important Detail |
|---|---|---|
| Forex | no separate fixed total published on the current landing page. | EUR/USD and GBP/USD average spreads are 1.4 pips and 1.6 pips, respectively. |
| Commodities | no separate fixed total. | Gold (XAU/USD) has an average spread of 25 pips. |
| Indices | no separate fixed total. | The S&P 500 CFD has an average spread of 0.75 points. |
| Cryptocurrencies | no separate fixed total. | Maximum leverage can reach 1:50 on certain global accounts; UK and EU retail crypto leverage is capped at 1:2. |
| Stocks | no separate fixed total. HFM currently advertises 500+ markets overall. | Maximum leverage can reach 1:14 or lower on certain global accounts; UK and EU retail individual-stock leverage is capped at 1:5. |
What You Can Trade
- HFM offers forex, commodities, indices, cryptocurrencies and stocks.
- The S&P 500 CFD average spread is 0.75 points.
- Maximum leverage for UK and EU retail clients varies by market, including 1:2 for cryptocurrencies and 1:5 for individual equities.
What Trading Is Like in Practice
Order execution
HFM uses market execution, which can result in favorable or unfavorable slippage. The broker’s server time is GMT+2 or GMT+3. A published execution-speed figure is not part of the account terms described here, so traders should not assume a particular execution speed.
Leverage, margin and stop-out
Maximum leverage reaches 1:2000 for certain accounts under HF Markets (SV) Ltd, subject to jurisdiction and client status. UK and EU retail clients are capped at 1:30 for major currency pairs, with lower limits for other asset groups: 1:20 for minor and exotic pairs, gold and major indices; 1:10 for other commodities; 1:2 for cryptocurrencies; and 1:5 for individual equities.
On global accounts, maximum leverage varies by asset: up to 1:200 for indices and commodities, 1:50 for cryptocurrencies, and 1:14 or lower for stocks and shares. Offshore leverage can scale down as account equity increases. HFM sets the margin-call level at 50% and the stop-out level at 20%.
Trading restrictions
HFM allows scalping, hedging and news trading. Expert Advisors are supported on MT4 and MT5, and API trading is available through FIX API for advanced algorithmic traders, high-frequency traders and hedge funds; that connectivity generally requires a professional account or significant trading volume. HFM says market volatility around news can lead to wider spreads and slippage.
HFM serves clients in restricted locations only where permitted. Its restricted-country list includes the United States, Canada, Afghanistan, Iran, Iraq, North Korea, Syria, Myanmar, Yemen, Angola, Sudan, Libya, Uganda, the Central African Republic, Eritrea, the Republic of Congo, Belarus, Russia, Bosnia and Herzegovina, Vanuatu, Cuba, Laos, Nicaragua, the United Arab Emirates and Turkey.
Day-to-day usability
MT4 and MT5 support desktop, web and mobile trading; their full custom-code and automation features are desktop- or VPS-centred. The HFM App integrates the proprietary copy-trading service, where followers can filter Strategy Providers by risk score, account type, gains and performance fees, set allocation limits, and stop copying.
What Trading Is Like in Practice
- Market execution can produce favorable or unfavorable slippage.
- HFM allows scalping, hedging, news trading and MT4/MT5 Expert Advisors.
- The margin-call level is 50% and the stop-out level is 20%.
From Sign-Up to First Trade
1. Eligibility
HFM does not accept clients from the United States, Canada and the other restricted countries named in its eligibility terms. The available entity and leverage conditions depend on the client’s jurisdiction.
2. Registration
Choose an account type and platform based on the pricing and tools you need. Premium, Cent and Zero have a $0 minimum deposit; Pro requires $100. Copy Trading Followers require $25, and InfinityX requires $500.
3. Verification
HFM requires KYC verification for live accounts and withdrawals. Provide a valid identity document, such as a passport, national ID card or driver’s licence, and proof of address in the form of a utility bill or bank statement dated within the previous six months.
4. Initial funding
Funding minimums can differ by account, payment method and region. Although several account types have no fixed minimum, a payment processor or wire transfer may require a minimum of $5 to $50.
5. Getting ready to trade
After verification and funding, use the platform associated with the chosen account. Traders planning to use Expert Advisors should configure MT4 or MT5 on desktop or VPS; a demo account is also available for practice.
From Sign-Up to First Trade
- HFM requires identity and proof-of-address documents for live-account verification and withdrawals.
- Proof of address must be a utility bill or bank statement dated within the previous six months.
- Some payment processors or wire transfers may require a $5 to $50 minimum.
Depositing and Withdrawing Money
Deposits
HFM supports the methods represented by the tokens in the table. Card, e-wallet and cryptocurrency deposits are generally processed instantly, with expected settlement ranging from instant to 10 minutes. Bank transfers can take two to seven business days.
| Method | Minimum | Broker Fee | Broker Processing | Expected Settlement |
|---|---|---|---|---|
| $0 | No broker deposit fee | Instant | Up to 10 minutes | |
| $0 | No broker deposit fee | Instant | Up to 10 minutes | |
| $0 | No broker deposit fee | Instant | Instant–10 minutes | |
| $0 | No broker deposit fee | Instant | Instant–10 minutes | |
| $0 | No broker deposit fee | Instant | Instant–10 minutes | |
| $0 | No broker deposit fee | Instant | Instant–10 minutes | |
| $0 | No HFM fee for deposits over $100, sending/correspondent bank fees may apply | 2–7 business days | 2–7 business days | |
| $0 | No broker deposit fee | Instant | Instant–10 minutes | |
| $0 | No broker deposit fee | Instant | Instant–10 minutes |
Withdrawals
Withdrawal timing varies by method. Card withdrawals typically take two to 10 business days, while crypto and e-wallet payouts are typically completed within 24 hours. Processing estimates do not make the full transfer instant; bank and payment-provider handling can affect settlement. HFM requires account verification for withdrawals.
| Method | Minimum | Broker Fee | Broker Processing | Expected Settlement |
|---|---|---|---|---|
| $5 (reliable third-party reported) | Method/provider-specific, check the current client-area withdrawal quote | About 2–10 business days | About 2–10 business days | |
| $5 (reliable third-party reported) | Method/provider-specific, check the current client-area withdrawal quote | About 2–10 business days | About 2–10 business days | |
| $5 (reliable third-party reported) | Method/provider-specific, check the current client-area withdrawal quote | Instant to 24 hours depending method | Instant to 24 hours depending method | |
| $5 (reliable third-party reported) | Method/provider-specific, check the current client-area withdrawal quote | Instant to 24 hours depending alternative method | Instant to 24 hours depending alternative method | |
| $5 (reliable third-party reported) | Method/provider-specific, check the current client-area withdrawal quote | Instant to 24 hours depending alternative method | Instant to 24 hours depending alternative method | |
| $5 (reliable third-party reported) | Method/provider-specific, check the current client-area withdrawal quote | Instant to 24 hours depending alternative method | Instant to 24 hours depending alternative method | |
| $5 (reliable third-party reported) | Method/provider-specific, check the current client-area withdrawal quote | About 2–10 business days | About 2–10 business days | |
| $5 (reliable third-party reported) | Method/provider-specific, check the current client-area withdrawal quote | Instant to 24 hours depending method | Instant to 24 hours depending method | |
| $5 (reliable third-party reported) | Method/provider-specific, check the current client-area withdrawal quote | Instant to 24 hours depending method | Instant to 24 hours depending method |
HFM does not charge an internal withdrawal fee as a general policy, but the method-specific fee quote should be checked before submitting a request. Banks, payment processors and intermediary providers may also charge fees independently.
Depositing and Withdrawing Money
- Supported deposit methods have $0 method minimums in the payment table; bank transfers take two to seven business days.
- Card withdrawals typically take two to 10 business days, while crypto and e-wallet payouts are typically completed within 24 hours.
- Withdrawal fees are method- or provider-specific and should be checked in the client area.
Customer Support
| Support Channel | Available | Hours | Languages / Important Notes |
|---|---|---|---|
| Live chat | Yes | 24/5 | English, French, German, Spanish, Portuguese, Italian, Greek, Polish, Bulgarian, Romanian, Czech, Slovak, Hungarian, Chinese Simplified and Traditional, Japanese, Korean, Vietnamese, Thai, Malay, Indonesian, Filipino, Bengali, Arabic, Persian, Urdu, Uzbek and Kazakh. |
| Yes — [email protected] | 24/5 | Support languages include English and the languages shown above. | |
| Phone | Yes — +44-203 097 85 71 | 24/5 | Support languages include English and the languages shown above. |
Availability
HFM lists support hours as 24/5 and offers live chat, email and phone support. Its support-language range includes English, several European languages, and a number of Asian and Middle Eastern languages.
How traders can get help
Clients can contact support by live chat, email at [email protected], or phone at +44-203 097 85 71. The support channels are available 24/5.
Support limitations
Customer feedback includes recurring concerns about deposit or funding support and unclear communication. Some customers also report helpful guidance and quick responses, but dependable resolution remains a concern raised by clients.
Customer Support
- HFM offers live chat, email and phone support 24/5.
- Support is available in English and multiple other languages, including French, German, Spanish, Arabic and Chinese.
- Customer feedback includes recurring concerns about deposit support and unclear communication.
What Protects Your Money?
HFM operates through entities under several regulatory jurisdictions, so the regulator and protections relevant to a client depend on the entity serving that account. HF Markets (Europe) Ltd’s eligible retail clients can qualify for Cyprus Investor Compensation Fund coverage of up to €20,000 per person.
Legal entities and regulators
| Client Region | Regulator | License / Registration | Main Protection |
|---|---|---|---|
| Cyprus, United Kingdom, South Africa, Kenya, Seychelles and Mauritius | CySEC, FCA, FSCA, CMA, FSA and FSC | - | Entity-specific protections; eligible retail clients of HF Markets (Europe) Ltd may qualify for Cyprus Investor Compensation Fund coverage up to €20,000 per person. |
HFM’s regulatory jurisdictions include Cyprus, the United Kingdom, South Africa, Kenya, Seychelles and Mauritius. The Cyprus compensation scheme applies to eligible retail clients of HF Markets (Europe) Ltd, not automatically to every HFM client.
Client money protections
HFM segregates client funds from company operating funds and says client deposits are held in separate trust accounts at Tier-1 international banks. HFM also offers negative balance protection, which resets a negative account balance to zero after extreme volatility or a price gap; the policy’s application can depend on the client’s jurisdiction.
In addition to the Cyprus Investor Compensation Fund for eligible retail clients of HF Markets (Europe) Ltd, HFM notes that protections can vary by jurisdiction. It refers to UK FSCS coverage of up to £85,000 and private insurance programmes for some clients. Those protections should not be assumed to cover every account or entity.
Company transparency
HF Markets was founded in 2010 and is not publicly traded. Its headquarters are in Cyprus.
Important distinction
Segregation, compensation schemes and negative balance protection relate to client money or certain liabilities under specified conditions. They do not prevent trading losses on open positions or guarantee that a trading strategy will be profitable.
What Protects Your Money?
- HFM segregates client funds from company operating funds.
- Eligible retail clients of HF Markets (Europe) Ltd may qualify for Cyprus Investor Compensation Fund coverage up to €20,000 per person.
- HFM offers negative balance protection, subject to jurisdiction-specific policy details.
The Biggest Catch With HF Markets
What the headline claim suggests
HFM’s maximum leverage of up to 1:2000 can appear to be a general account feature. It is not: that level is available only to certain offshore accounts, and the applicable leverage depends on the client’s jurisdiction and entity.
What happens in practice
UK and EU retail clients are capped at 1:30 for major currency pairs, with lower limits for several other markets. Even on offshore accounts, maximum leverage can scale down as account equity rises. The account type and the asset being traded also affect the applicable conditions.
Who should care most
Traders who choose HFM primarily for high leverage should confirm which entity will hold their account and check the leverage limit for each market they plan to trade. Clients using UK or EU retail accounts should assess the broker on the limits that apply to those accounts, rather than the offshore maximum.
Who HF Markets Is Really For
Consider HF Markets if you...
- want to compare commission-free, Cent and raw-spread account structures;
- use MT4 or MT5 Expert Advisors and can run them through desktop or VPS;
- want copy trading with controls over capital allocation and risk parameters.
You may want to look elsewhere if you...
- need the same leverage limit regardless of jurisdiction or account entity;
- expect frequent help with deposits and require consistently dependable funding support;
- expect to leave an account inactive for six months or longer and want to avoid dormancy charges.
The Bottom Line
HFM’s strongest proposition is the combination of several account-pricing choices with MT4, MT5 and copy trading. Its biggest compromise is that leverage depends heavily on jurisdiction and entity, alongside customer concerns about funding support. Traders who value account choice and platform tools, and who verify their local terms before funding, are more likely to accept that trade-off.
How We Reviewed HF Markets
Our assessment considers account conditions, spreads and commissions, platforms, funding terms, execution disclosures, regulatory arrangements and client-money protections. Broker claims, structured account and payment terms, and customer feedback are treated as distinct types of information; we do not claim personal testing of HFM’s service. For more detail on how brokers are assessed, see our review methodology.
Contact Info
- Website:
- https://www.hfmarkets.com
- Email:
- [email protected]
- Phone:
- +44-203 097 85 71
- Company Address:
- 84 Spyrou Kyprianou Avenue & Papanikoli, Office 601, Nicolaides Shopping City, Angelos Court, 6052 Larnaca, Cyprus
FAQ
Is HF Markets regulated?
HFM operates across regulatory jurisdictions that include Cyprus, the United Kingdom, South Africa, Kenya, Seychelles and Mauritius. Its regulation list names CySEC, FCA, FSCA, CMA, FSA and FSC. The entity serving a client determines which rules apply.
What is the minimum deposit at HF Markets?
Premium, Cent and Zero accounts have a $0 minimum deposit, while Pro requires $100. Copy Trading Followers require $25 and InfinityX requires $500. Payment processors or wire transfers may have their own minimums.
What are HF Markets’ trading costs?
HFM uses floating spreads. Premium, Cent and Pro are commission-free, while Zero offers raw spreads from 0.0 pips and charges $3 per side per lot on forex. Average spreads include 1.4 pips for EUR/USD and 1.6 pips for GBP/USD.
Which HF Markets account should I choose?
Cent uses cent contract sizing, Premium has commission-free pricing and a $0 minimum, Pro requires $100, and Zero pairs raw spreads with a forex commission. Compare the account’s spread and commission structure with your intended instruments and trading activity.
Which platforms does HF Markets offer?
HFM offers MT4, MT5, WebTrader, HFM Platform and HFM App. MT4 and MT5 support Expert Advisors, with full custom-code and automation functions centred on desktop or VPS.
What is HF Markets’ maximum leverage?
Leverage reaches up to 1:2000 on certain offshore accounts, subject to entity, jurisdiction and client status. UK and EU retail clients are capped at 1:30 for major currency pairs, with lower limits for several other asset classes.
How long do HF Markets withdrawals take?
Card withdrawals typically take two to 10 business days. Crypto and e-wallet payouts are typically completed within 24 hours, while actual settlement depends on the method and payment provider. HFM requires account verification for withdrawals.
Does HF Markets offer negative balance protection?
Yes. HFM offers negative balance protection that resets an account balance to zero after a loss causes it to go negative, though policy details can depend on jurisdiction. This protection does not prevent losses up to the account balance.