Questrade in 60 Seconds
| Question | Answer |
|---|---|
| Main reason to consider Questrade | Commission-free online trading in Canadian and U.S.-listed stocks and ETFs, with TFSA, RRSP, RESP, FHSA and other account types. |
| Biggest drawback | You need at least $1,000 CAD in the account before you can buy stocks or ETFs, despite being able to open an account without an immediate deposit. |
| Minimum deposit | $0 to open; at least $1,000 CAD is required before buying stocks or ETFs. |
| Pricing model | $0 commissions on stocks and ETFs; options cost $0 commission plus $0.99 per contract. Currency conversion costs 1.5%. |
| Main platforms | QuestMobile, Questrade Global, Questrade Edge and TradingView. |
| Main markets | Stocks, ETFs, options, forex and commodities, with some leveraged exposure through CFDs. |
| Maximum leverage | Up to 1:3.33 on eligible, highly liquid Canadian and U.S. equities in standard margin accounts; registered accounts have no leverage. |
| Best suited to | Self-directed Canadian investors seeking stocks and ETFs through registered accounts. |
| Less suited to | Traders seeking automatic copy trading or a user-programmable trading API; Questrade offers neither for retail clients. |
Questrade combines self-directed investing with separate leveraged products, so the account type and instrument matter as much as the headline commission. The $1,000 CAD funding threshold before stock or ETF purchases is a practical entry condition to check.
Pros
- Offers TFSA, RRSP, RESP, FHSA, LIRA, cash and margin accounts.
- Charges $0 commission for online trades in Canadian and U.S.-listed stocks and ETFs.
- Provides web, desktop and mobile platforms, including Questrade Edge for active traders.
Cons
- Requires at least $1,000 CAD in the account before customers can buy stocks or ETFs.
- Currency conversion costs 1.5%, and options cost $0.99 per contract.
- Does not offer retail copy trading or negative balance protection.
How Questrade Works
The basic trading model
Questrade combines self-directed investing with separate leveraged trading products. Self-directed customers can hold stocks and ETFs, trade options and use account types including TFSA, RRSP, RESP, FHSA, LIRA, cash and margin. The broader product range also includes mutual funds, IPOs, GICs and international equities.
Forex and CFDs are separate leveraged products from the self-directed investing account. Index exposure can come through ETFs, options or CFDs rather than direct ownership of an index; commodity exposure can involve precious metals, ETFs or CFDs rather than physical delivery. These distinctions matter: buying a share in a self-directed account is not the same as taking a leveraged CFD position.
Important regional differences
Questrade is headquartered in Canada and is regulated by CIRO. Its country restrictions exclude, among others, residents of the United States, the United Kingdom and India. Product access should therefore be considered alongside the customer’s location and account type.
The Costs That Matter
Trading costs
Questrade charges $0 commission for online trades in Canadian and U.S.-listed stocks and ETFs. Options carry a per-contract charge, while mutual funds have a flat trade fee. Average spread figures are relevant to the forex and CFD products and should not be confused with stock and ETF commissions.
| Instrument | Typical / Average Spread | Commission |
|---|---|---|
| EUR/USD | 2.3 pips average | Not part of the standard self-directed securities commission schedule; FX/CFD pricing is product/service-specific. |
| GBP/USD | 2.3 pips average | Not part of the standard self-directed securities commission schedule; FX/CFD pricing is product/service-specific. |
| Gold (XAU/USD) | 0.75 points average | Not part of the standard self-directed securities commission schedule; any relevant CFD pricing is product/service-specific. |
| S&P 500 CFD | 0.5 points average | Not part of the standard self-directed securities commission schedule; any relevant CFD pricing is product/service-specific. |
| Canadian and U.S.-listed stocks | Market bid/ask spread; no fixed broker-set spread. | $0 commission |
| ETFs | Market bid/ask spread; no fixed broker-set spread. | $0 commission |
| Options | Market bid/ask spread; commission is $0 + $0.99/contract under the audited current schedule. | $0 commission plus $0.99 per contract |
| Mutual funds | No fixed broker-set spread; transaction fees are product-specific. | $9.95 per trade |
Options exercise costs $24.95, while assignment is free. Questrade may also pass through ECN fees when an order removes liquidity; the amount is typically a fraction of a cent per share.
Non-trading costs
Currency conversion costs 1.5%, included in the exchange rate applied to the conversion. This matters when buying a U.S.-dollar investment with Canadian dollars; Questrade allows customers to hold USD cash in their accounts.
Electronic funds transfer withdrawals are free and typically take 3–5 business days. Wire withdrawals cost $20 CAD, $30 USD or $40 for an international wire. Overnight financing applies to leveraged CFD positions held overnight; the rate varies by underlying asset and is described as ranging from 0.1% to 0.5% per day. Forex positions held past 5:00 PM ET incur rollover charges or credits depending on the currency pair and interest-rate differentials. Standard, non-leveraged stocks and ETFs do not incur overnight swap fees. Questrade does not charge an inactivity fee.
Cost takeaway
The $0 stock and ETF commission structure is most relevant to self-directed investors trading those products online. Frequent options trading can accumulate per-contract charges, while repeated CAD-to-USD conversions can make the 1.5% exchange cost material. Leveraged forex and CFD traders should also account for spreads and overnight financing, not just the trade itself.
The Costs That Matter
- $0 commission applies to online trades in Canadian and U.S.-listed stocks and ETFs.
- Options cost $0.99 per contract, and mutual funds cost $9.95 per trade.
- Currency conversion costs 1.5%; leveraged CFDs and forex can also incur overnight financing or rollover charges.
Choosing Your Questrade Setup
Account options
Questrade offers several Canadian registered accounts as well as cash and margin accounts. The table distinguishes their stated purposes and conditions; pricing and minimum-funding rules should be checked against the specific activity and product involved.
| Account | Pricing model | Minimum deposit | Platform access | Main restriction | Most relevant for |
|---|---|---|---|---|---|
| Cash | Product-based self-directed pricing; $0 online commission for stocks/ETFs and $0 + $0.99/contract for options under the audited current schedule. | No universal minimum published for the account type | Questrade web, mobile and desktop platforms | Non-registered account; no borrowing fees or registered-account contribution and withdrawal rules. | Non-registered self-directed investing. |
| FHSA | Product-based self-directed pricing; $0 online commission for stocks/ETFs and $0 + $0.99/contract for options under the audited current schedule. | No universal minimum published for the account type | Questrade web, mobile and desktop platforms | First Home Savings Account. | Saving through a first-home account. |
| LIRA | Product-based self-directed pricing; $0 online commission for stocks/ETFs and $0 + $0.99/contract for options under the audited current schedule. | No universal minimum published for the account type | Questrade web, mobile and desktop platforms | Locked-In Retirement Account. | Locked-in retirement savings. |
| Margin | Product-based self-directed pricing; $0 online commission for stocks/ETFs and $0 + $0.99/contract for options under the audited current schedule. | No universal minimum published for the account type | Questrade web, mobile and desktop platforms | Borrowing is subject to security-specific margin and regulatory requirements. | Investors seeking margin borrowing, subject to eligibility and requirements. |
| RESP | Product-based self-directed pricing; $0 online commission for stocks/ETFs and $0 + $0.99/contract for options under the audited current schedule. | No universal minimum published for the account type | Questrade web, mobile and desktop platforms | Registered Education Savings Plan; grants may apply. | Education savings. |
| RRSP | Product-based self-directed pricing; $0 online commission for stocks/ETFs and $0 + $0.99/contract for options under the audited current schedule. | No universal minimum published for the account type | Questrade web, mobile and desktop platforms | RRSP withdrawals can have tax withholding, except under special programs such as the Home Buyers’ Plan. | Registered retirement savings. |
| TFSA | Product-based self-directed pricing; $0 online commission for stocks/ETFs and $0 + $0.99/contract for options under the audited current schedule. | No universal minimum published for the account type | Questrade web, mobile and desktop platforms | Withdrawn contribution room returns the following calendar year. | Tax-free savings and investing. |
Choose the account according to its purpose and rules rather than assuming each account has a different trading commission schedule. A margin account can involve borrowing costs and security-specific requirements; registered accounts such as a TFSA and RRSP do not provide account-level leverage for normal cash investing.
Platform choices
| Platform | Web | Desktop | Mobile | Automation | Main Limitation |
|---|---|---|---|---|---|
| QuestMobile | No | No | Yes | No native user-programmable algorithmic engine identified; custom automation, where available, uses another supported platform/API. | Everyday-investor/account-management mobile app; advanced active-trader functionality is in Questrade Edge. |
| Questrade Global | Yes | Yes | Yes | No native user-programmable algorithmic engine identified; custom automation, where available, uses another supported platform/API. | Public technical documentation is limited. |
| Questrade Edge | Yes | Yes | Yes | No native user-programmable algorithmic engine identified; custom automation, where available, uses another supported platform/API. | Public technical documentation is limited. |
| TradingView | Yes | Yes | Yes | Partial — TradingView Pine strategies/alerts; live automation still depends on API/broker workflow | TradingView automation caveats still apply; the Questrade integration is not the same as a general user-programmable broker API. |
QuestMobile is oriented toward everyday account management, while Questrade Edge is designed for active traders and includes advanced charting, strategies and order types. Questrade also offers web-based Questrade Trading and Edge Web platforms with research tools including TipRanks and OptionsPlay.
Base currency and account configuration
Questrade supports CAD and USD as base account currencies and lets customers hold USD cash. Converting currency costs 1.5%. A demo account is available, but Questrade does not offer a dedicated Islamic or swap-free account.
Choosing Your Questrade Setup
- Questrade offers TFSA, RRSP, RESP, FHSA, LIRA, cash and margin accounts.
- QuestMobile targets everyday investors; Questrade Edge provides active-trading tools.
- CAD and USD are base currencies, and Questrade does not offer a dedicated Islamic or swap-free account.
What You Can Trade
Questrade’s product range spans direct stock and ETF investing, options, mutual funds and other investment products, plus separate forex and CFD trading. The product structure affects what ownership means: self-directed shares provide direct ownership, while index and commodity exposure can instead use ETFs, options or CFDs.
| Market | Approx. Number | Important Detail |
|---|---|---|
| Forex | 113 | FX and CFDs are separate leveraged products from the self-directed investing account. |
| Indices | 13 | Index exposure is available through ETFs, options and CFDs rather than direct ownership of an index. |
| Commodities | 48 | Commodity exposure can come through precious metals, ETFs or CFDs rather than physical commodity delivery. |
| Stocks | 250+ | Real stocks and ETFs are available in self-directed accounts with direct ownership. |
| Bonds | Not Offered | - |
| Cryptocurrencies | Not Offered | - |
| Other | 250+ | The wider range includes ETFs, options, mutual funds, IPOs, GICs and international equities alongside separate FX and CFD trading. |
What You Can Trade
- Self-directed accounts offer direct ownership of stocks and ETFs.
- The instrument range includes 113 forex products, 13 indices and 48 commodities.
- Index exposure can use ETFs, options or CFDs; commodity exposure does not mean physical delivery.
What Trading Is Like in Practice
Order execution
Market orders can slip, particularly when prices move quickly or trading is thin. Questrade permits day trading and scalping, but its platform is considered ill-suited to hyper-fast strategies: reported concerns include slower fills compared with dedicated active-trading platforms, poor fills and platform lag. Frequent trades can also increase trading costs.
Leverage, margin and stop-out
In a standard margin account, the maximum leverage is 1:3.33 for eligible, highly liquid Canadian and U.S. equities subject to a 30% margin requirement. Some eligible stocks and bonds have a 50% requirement, equivalent to 1:2. Highly volatile stocks, penny stocks below $2 and investments held in registered accounts have a 100% requirement, so they cannot be bought with leverage.
Questrade’s margin requirements depend on the security. Margin Power can link a TFSA’s value to a margin account, allowing up to 70% of the TFSA value to count as additional buying power. Borrowing incurs margin interest. A margin call occurs when portfolio value falls below the required maintenance level; forced liquidation to meet a margin call carries a $45 fee per trade. Questrade does not offer negative balance protection, so extreme volatility in a margin account can leave a deficit that the customer must cover.
Trading restrictions
Questrade allows hedging, news trading, day trading and scalping. It does not offer traditional copy or mirror trading. Retail clients can use the API to retrieve account information, balances, positions, Level 1 quotes and historical data, but cannot use personal applications to place trades; order placement through the API is reserved for approved partner platforms and commercial integrations.
Questrade has no VPS hosting or MT4/MT5 integration. TradingView can connect with Questrade, but that integration does not provide general retail API access for placing programmatic trades. Passiv can calculate portfolio rebalancing trades, but customers must click to execute them.
Day-to-day usability
Questrade provides desktop and mobile platforms as well as web trading. Questrade Edge targets active traders with advanced charting and order types, while QuestMobile focuses on everyday investors. Integrated market news includes Seeking Alpha; real-time alerts can be used through tools such as TradingView. Delayed quotes may be a disadvantage for news trading, and fast-moving markets can bring slippage.
What Trading Is Like in Practice
- Market orders can slip when prices move quickly or trading is thin.
- Eligible, highly liquid Canadian and U.S. equities in standard margin accounts can have a 30% margin requirement.
- Retail API access supports data retrieval, but personal applications cannot place trades.
From Sign-Up to First Trade
1. Eligibility
Questrade is based in Canada and restricts customers from a large number of countries, including the United States, the United Kingdom, India, Australia and New Zealand. Check whether your country is eligible before starting an application.
2. Registration
Applications are made through the Questrade account login page. Customers choose an account type, such as a TFSA, RRSP, FHSA or margin account. An account can be opened without an immediate deposit, but at least $1,000 CAD must be funded before buying stocks or ETFs.
3. Verification
Questrade requires KYC verification. Customers typically need government-issued identification, such as a passport, driver’s licence or provincial ID card, plus proof of address such as a recent utility bill or bank statement. The application also asks for personal and financial details, including legal name, contact information, Social Insurance Number, employment status and basic income estimates. Account approval typically takes 1–2 business days after the application and documents are submitted.
4. Initial funding
Funding options include online banking, pre-authorized deposits and wire transfers. Online bill payment and electronic funds transfer deposits are free and typically take 1–2 business days to clear. Questrade says funds generally need 1–2 business days to clear before they can be used. Review the $1,000 CAD requirement if your first planned purchase is a stock or ETF.
5. Getting ready to trade
Once the account is approved and funded, choose a platform appropriate to the task: QuestMobile for everyday account management or Questrade Edge for active trading tools. Options trading requires approval, and margin borrowing is subject to security-specific requirements. A demo account is also available.
From Sign-Up to First Trade
- Questrade requires KYC verification, including government-issued ID and proof of address.
- Account approval typically takes 1–2 business days after submitting the application and documents.
- At least $1,000 CAD must be funded before buying stocks or ETFs.
Depositing and Withdrawing Money
Deposits
Deposit processing and final settlement can differ. The table separates Questrade processing times from expected settlement where those terms are specified.
| Method | Minimum | Broker Fee | Broker Processing | Expected Settlement |
|---|---|---|---|---|
| $0 | Not publicly listed as a standard direct funding method, verify in Questrade | Instant (Visa Debit) | Visa Debit: instant for most accounts | |
| $0 | Not publicly listed as a standard direct funding method, verify in Questrade | Instant | Not a standard supported direct funding method | |
| $0 | No broker deposit fee publicly stated, sending bank/provider fees may apply | 1–2 business days | 1–2 business days |
Questrade does not charge a deposit fee for standard funding, although a sending bank or payment provider may charge its own fee. Wire transfers can carry a fee from the sending bank. A brokerage transfer can take around 15–20 business days.
Withdrawals
The method-level wire details are below. Separately, EFT withdrawals to a linked Canadian bank account are free and typically take 3–5 business days; bank wires are generally completed in 1–3 business days.
| Method | Minimum | Broker Fee | Broker Processing | Expected Settlement |
|---|---|---|---|---|
| No published transaction minimum | Wire - CAD $20 / USD $30 / $40 international | About 1–3 business days for wire | About 1–3 business days for wire |
EFT withdrawals have a daily limit of $50,000 CAD or $25,000 USD; larger requests are staggered across consecutive business days. Questrade charges $150 to transfer a full account out. Withdrawals from an RRSP can have withholding tax of 10%–30%, except for qualifying programs such as the Home Buyers’ Plan.
Depositing and Withdrawing Money
- Standard deposits are free from Questrade, though a sending bank or payment provider may charge a fee.
- EFT withdrawals are free and typically take 3–5 business days.
- Wire withdrawals cost $20 CAD, $30 USD or $40 for an international wire.
Customer Support
| Support Channel | Available | Hours | Languages / Important Notes |
|---|---|---|---|
| Live chat | Yes | Monday–Friday 07:30–20:00 ET; Saturday–Sunday 10:00–16:00 ET | English and French |
| Phone | Yes | Monday–Friday 07:30–20:00 ET; Saturday–Sunday 10:00–16:00 ET | English and French; 1 888 298 4515 |
| Yes | Monday–Friday 07:30–20:00 ET; Saturday–Sunday 10:00–16:00 ET | English and French; [email protected] | |
| Self-serve support | Yes | available 24/7. Live chat / phone support: Monday–Friday 07:30–20:00 ET; weekend hours are generally 10:00–16:00 ET where offered. | English and French |
Availability
Phone, live chat and email support operate on weekdays and weekends during the stated Eastern Time hours. English and French support are offered.
How traders can get help
Customers can contact support by live chat, phone or email, or use self-serve support. Questrade’s investor-education material includes tutorials, webinars, seminars and TipRank Insights.
Support limitations
Customer feedback includes recurring complaints about difficulty obtaining useful help through direct channels and resolving withdrawal issues. Other customers report courteous service and effective problem resolution, but dependable resolution remains a recurring concern.
Customer Support
- Phone, live chat and email support operate on weekdays and weekends during stated ET hours.
- Support is offered in English and French.
- Customer feedback includes recurring difficulty resolving support and withdrawal issues.
What Protects Your Money?
Questrade is a Canadian investment dealer regulated by CIRO. Its Canadian investor-protection arrangements include CIPF coverage for eligible accounts, alongside client-asset segregation. These protections address broker insolvency, not losses caused by market movements.
Legal entities and regulators
| Client Region | Regulator | License / Registration | Main Protection |
|---|---|---|---|
| Canada | CIRO | CIRO Investment Dealer | CIPF coverage for eligible accounts up to $1 million per account category. |
Client money protections
Questrade segregates client cash and securities from its corporate operating funds and holds them in trust. CIPF protects eligible accounts in the event of broker insolvency, with coverage up to $1 million per account category. Questrade also provides an additional $10 million in private customer insurance per client.
Questrade does not offer negative balance protection. Customers using margin can therefore be liable for a deficit if extreme market volatility takes their account below zero.
Company transparency
Questrade was founded in 1999 and is privately held rather than publicly traded. It is headquartered in Toronto, Canada.
Important distinction
Segregation, CIPF and additional insurance concern the custody of assets or broker insolvency. They do not protect customers from losses caused by falling prices, leveraged positions or other investment decisions.
What Protects Your Money?
- Questrade is regulated by CIRO in Canada.
- Eligible accounts receive CIPF protection up to $1 million per account category in the event of broker insolvency.
- Questrade segregates client assets but does not offer negative balance protection.
The Biggest Catch With Questrade
What the headline claim suggests
Questrade’s $0 commission offer can make self-directed stock and ETF trading appear to have no meaningful entry cost. It is a specific pricing feature, not a guarantee that every product or account activity is free.
What happens in practice
Customers need at least $1,000 CAD in the account before buying stocks or ETFs. Other costs include $0.99 per options contract, a 1.5% currency-conversion fee, mutual-fund trade charges and potential ECN fees. Leveraged forex and CFD positions can add spreads and overnight financing.
Who should care most
This distinction matters most to new investors planning a small first deposit, investors who regularly convert CAD to USD, and active options or leveraged-product traders. The relevant cost depends on the instrument and how often the customer trades or converts currency.
Practical example
An investor may open an account with no immediate deposit, but still cannot buy a stock or ETF until at least $1,000 CAD is funded. If that investor also converts CAD to USD for a U.S.-dollar purchase, the 1.5% conversion charge is a separate cost from the $0 stock commission.
Who Questrade Is Really For
Consider Questrade if you...
- Are a self-directed Canadian investor who wants to use accounts such as a TFSA, RRSP, FHSA or RESP.
- Primarily trade Canadian or U.S.-listed stocks and ETFs online and can meet the $1,000 CAD funding threshold before purchasing them.
- Want web, desktop and mobile platform options, including Questrade Edge for active-trading tools.
You may want to look elsewhere if you...
- Need automatic copy trading or social trading built into the broker; Questrade does not offer these features.
- Want to place trades from a personal API application or run trading bots through Questrade-hosted VPS services.
- Require negative balance protection or depend on fast, high-frequency scalping execution.
The Bottom Line
Questrade’s strongest proposition is commission-free online trading in Canadian and U.S.-listed stocks and ETFs alongside a broad selection of Canadian registered accounts. The main compromise is that the $0 commission headline does not remove the $1,000 CAD funding requirement before stock or ETF purchases, currency-conversion costs or the platform’s limitations for automated and hyper-fast trading. The trade-off is most likely to suit self-directed Canadian investors who can fund an account at that level and do not require copy trading or programmable retail order execution.
How We Reviewed Questrade
This review assesses Questrade’s account terms, products, pricing, platforms, funding and withdrawal conditions, regulatory arrangements and customer-support feedback. Broker specifications and promotional claims are distinguished from regulatory details and customer opinions; no personal account testing is claimed here. For more detail on how brokers are assessed, see our review methodology.
Contact Info
- Website:
- https://www.questrade.com
- Email:
- [email protected]
- Phone:
- 1 833 588 6914
- Company Address:
- 5700 Yonge Street, Unit G1, Toronto, Ontario M2M 4K2, Canada
FAQ
Is Questrade regulated?
Questrade is regulated in Canada by CIRO. Eligible accounts can receive CIPF protection of up to $1 million per account category if the broker becomes insolvent. This does not cover investment losses.
What is the minimum deposit at Questrade?
You can open an account without an immediate deposit. Questrade requires at least $1,000 CAD in the account before you can buy stocks or ETFs.
What does Questrade charge for trading?
Online trades in Canadian and U.S.-listed stocks and ETFs have $0 commission. Options cost $0 commission plus $0.99 per contract, and mutual funds cost $9.95 per trade. Currency conversion costs 1.5%.
Which Questrade account should I choose?
Questrade offers TFSA, RRSP, RESP, FHSA, LIRA, cash and margin accounts. The right choice depends on the account’s purpose and rules; margin borrowing is subject to security-specific requirements, while registered accounts do not provide leverage for normal cash investing.
Which platforms does Questrade offer, and is there a demo account?
Its platforms include QuestMobile, Questrade Global, Questrade Edge and TradingView, alongside Questrade Trading and Edge Web. A demo account is available. QuestMobile focuses on everyday investors, while Edge is designed for active traders.
What is Questrade’s maximum leverage, and does it protect against negative balances?
Eligible, highly liquid Canadian and U.S. equities in standard margin accounts can have a 30% margin requirement, equivalent to maximum leverage of 1:3.33. Questrade does not offer negative balance protection, so a margin deficit can remain the customer’s responsibility.
Does Questrade allow scalping or automated trading?
Questrade permits scalping, but platform speed, fills and costs can make it a poor fit for hyper-fast trading. Retail clients can use the API to retrieve account and market data but cannot place trades through their own API applications; Questrade also has no VPS hosting or MT4/MT5 integration.
How long do Questrade withdrawals take?
EFT withdrawals typically take 3–5 business days and are free. Wire withdrawals generally take 1–3 business days and cost $20 CAD, $30 USD or $40 for an international wire.